Privacy Policy
Last updated: October 24, 2025
This Privacy Notice for TrackBeam ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://trackbeam.net or any website of ours that links to this Privacy Notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, contact us at support@trackbeam.net.
Summary of Key Points
This summary provides key points from our Privacy Notice, but you can find more details by using the Table of Contents below to find the section you are looking for.
- What personal information do we process? We may process personal information depending on how you interact with our Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- How do we keep your information safe? We have organizational and technical measures in place to protect your personal information, although no system is 100% secure.
- Your rights. Depending on where you are located, you may have certain rights regarding your personal information.
1. What Information Do We Collect?
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when registering, expressing interest in our products, participating in activities, or contacting us.
- Email addresses
- Names
- Usernames
- Passwords
- Billing addresses
- Credit/debit card numbers
Payment Data: Payment details are handled by Stripe.
Google API: Our use of information from Google APIs follows the Google API Services User Data Policy.
2. How Do We Process Your Information?
We process your personal information to provide and improve services, respond to inquiries, send marketing communications (where allowed), comply with legal obligations, and prevent fraud.
3. What Legal Bases Do We Rely On?
We process information only when we have a valid legal basis under applicable laws, such as consent, contractual necessity, or legal obligations. For Australian users, processing complies with the Privacy Act 1988 and related regulations.
7. How Long Do We Keep Information?
We keep your information for as long as necessary to provide our services and meet legal requirements. When no longer needed, data is securely deleted or anonymized.
8. How Do We Keep Information Safe?
We use administrative, technical, and physical security measures to protect your data. However, no system can guarantee 100% security.
9. Do We Collect Information from Minors?
We do not knowingly collect information from individuals under 13 years old (or higher minimum age as required by law). If we learn we’ve collected such data, we’ll delete it.
10. What Are Your Privacy Rights?
You may have rights to access, correct, delete, or restrict use of your data. To exercise these rights, contact us at support@trackbeam.net.
11. Controls for Do-Not-Track Features
We currently do not respond to browser DNT signals due to lack of a standardized protocol.
12. U.S. Residents Privacy Rights
Residents of U.S. states (e.g., California) may have rights under state-specific privacy laws. We comply with all applicable legal requirements.
13. Other Regional Privacy Rights
Users outside the U.S. may have rights under regional laws such as the GDPR (EU) or Privacy Act 1988 (Australia). We honor applicable rights as required by law.
14. Updates to This Notice
We may update this Privacy Notice periodically. The latest version will always include the updated “Last Updated” date at the top.
15. How to Contact Us
If you have questions or comments, contact us at support@trackbeam.net.
16. Review, Update, or Delete Data
You can request to review, update, or delete your data by emailing support@trackbeam.net. We’ll process your request according to applicable law.
6. How Do We Handle Your Social Logins?
If you log in using a social media account, we may receive certain profile data from the provider in line with your privacy settings. This data is used as described in this Privacy Notice.